Concord Game Set to Go Offline: Refunds Available for PlayStation 5 and PC Players
Introduction
Concord fans, your voices have been heard. Since the launch of Concord on PlayStation 5 and PC, the development team has been closely monitoring your feedback. The vibrant community that has grown around the game has been truly inspiring and heartfelt. However, despite some aspects of the game resonating well with players, others have not met the intended expectations. As a result, the decision has been made to take Concord offline starting September 6, 2024. In this article, we’ll delve into the reasons behind this decision, the refund process for players, and what this means for the future of Concord.
Community Feedback and Decision to Go Offline
Since its release, Concord has garnered a passionate following. Players have engaged with the game’s universe aboard the Northstar, creating a dedicated and supportive community. Yet, the developers acknowledge that while certain elements of the game struck a chord with players, other aspects did not deliver the experience they had envisioned. This discrepancy has led to the difficult decision to take Concord offline and explore new options to better serve the gaming community.
Immediate Cessation of Sales and Refund Process
Effective immediately, Concord sales will cease. The development team is committed to ensuring that all players who purchased the game will receive a full refund. Here’s how the refund process will work for different platforms:
PlayStation 5 Refunds
If you purchased Concord for PlayStation 5 from the PlayStation Store or PlayStation Direct, a refund will be issued back to your original payment method. It’s important to note that refunds for purchases made through these channels may take 30-60 days to appear on your bank statement. In cases where the original payment source is unavailable, the refunded amount will be credited to your PSN wallet.
Steam Store Refunds
For those who bought the game through the Steam Store, refunds will be processed over the coming days. Steam will send a confirmation email once the refund has been completed. Players are encouraged to keep an eye on their inboxes for this confirmation.
Epic Games Store Refunds
Similarly, players who purchased Concord via the Epic Games Store will receive refunds in the coming days. Epic Games Store will contact each customer directly to confirm that the refund has been processed. This ensures that every player is informed and reassured about their refund status.
Physical Copy Refunds
For customers who bought physical copies of Concord from retail locations other than PlayStation Direct, the refund process will depend on the retailer’s policies. Players are advised to refer to the specific refund procedures of the retailer from which they purchased the game.
Access to the Game Post-Refund
Once the refund has been processed, players will no longer have access to the game. This is a standard procedure to ensure that the refund process is fair and transparent. The development team understands that this may be disappointing for players who have invested time in the game, but they are committed to exploring new ways to deliver an improved gaming experience in the future.
Future Updates and Communication
The team behind Concord is dedicated to keeping the community informed about any future developments. They express their gratitude to all the "Freegunners" who have joined them on this journey through the Concord galaxy. While the game is going offline, the developers are not abandoning their commitment to their players. They are actively seeking better ways to reach and engage with the gaming community.
Technical Explanation for Layman Users
For those who may not be familiar with some of the technical terms mentioned in this article, here’s a brief explanation:
- PlayStation Store and PlayStation Direct: These are official platforms where players can purchase digital copies of games for PlayStation consoles. The PlayStation Store is an online marketplace accessible directly from the console, while PlayStation Direct is a service provided by Sony for purchasing physical and digital products directly from the company.
- Steam Store: Steam is a popular digital distribution platform for PC games. It allows players to purchase, download, and manage their game libraries.
- Epic Games Store: Similar to Steam, the Epic Games Store is a digital platform for purchasing and playing PC games. It is known for its exclusive titles and frequent free game giveaways.
- PSN Wallet: The PlayStation Network (PSN) Wallet is a digital wallet associated with a player’s PlayStation account. It can be used to store funds for purchasing games, add-ons, and other content from the PlayStation Store.
Good to Know Information
For players looking to stay updated on the latest developments, it’s a good idea to follow the official Concord social media channels and website. The development team has expressed their intention to keep the community informed, and these platforms are the best sources for timely updates.
Community Reaction and Reviews
The decision to take Concord offline has sparked a variety of reactions from the gaming community. Some players have expressed disappointment, particularly those who have invested significant time and effort into the game. However, many appreciate the transparency and commitment of the development team to provide refunds and explore better options for the future.
In reviews, Concord has been praised for its engaging storyline and immersive universe. Players have enjoyed the unique experience of navigating the Northstar and the camaraderie that has developed within the community. Despite the game’s shortcomings, the positive aspects have left a lasting impression on many.
Conclusion
In conclusion, the decision to take Concord offline is a significant step, but it reflects the development team’s commitment to quality and player satisfaction. By ceasing sales and providing refunds, they are taking responsibility for the aspects of the game that did not meet expectations. As they explore new options to better reach and engage with players, the community can look forward to potential future developments that build on the positive aspects of Concord.
The Concord team thanks all players who have joined them on this journey and assures them that their feedback and support have been invaluable. For now, players are encouraged to follow the refund procedures and stay tuned for future updates.
Final Thoughts
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